I notified the rental agency about property damage in 2022, yet nothing was fixed—now the issue has escalated and they're charging me for a full replacement?

In 2022, we reported a cracked glass panel due to improper installation while renting. Despite several inspections, no repair was made. Now an $800 fee is being levied from us.

hey, this situation seems weirdly unfair. if u reported the damge years ago, they shouldn’t force charges now. rough luck, but better have all proof ready and may be look for tenant recourse. cheers.

Hi, I’m really sorry you’re going through this. Did your original notification include detailed emails or photos? I’m curious how the agency ever responded to your initial report. Have you reached out to any tenant services for support? Would love to know what others have experienced in similar cases.

I experienced a similar situation where maintenance issues were left unattended after I notified the management. It is important to present documented notifications that clearly indicate you reported the defect well in advance. Reviewing your rental agreement for clauses about maintenance responsibilities often clarifies whether the tenants or landlord should cover such costs. In my case, sticking to written correspondence and seeking an independent assessment of the damage helped build a strong case. Seeking advice from a local tenants association could also be beneficial in ensuring your rights are protected.